Cyanide Heights Help Desk
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Cyanide Heights is committed for transparency and ease of navigation and interaction between users. You may reach out to the Management Bureau should a question that you are looking for is not here. This page expands when new questions were asked!
I cannot invite a friend by making my own link. How can I get an invite?
You can use the public invite made by Seiren, Cyanide Heights' Public Information and Support Bot (use the invite slash command to use it). If you want to generate an invite of your own, you must get to Gold League in the League Rank System.
I wanted to report someone breaking the rules, but the staff are offline/idle. What should I do?
You may immediately reach out by using Seiren/Zayin's latest update to create report tickets, using k.support/b.support (make sure your DMs are open, or the function will not work properly!)
Who is Seiren/Zayin?
KyurenAI is a public information bot created by the Director Sephirah using Discord.js. The function may be small, however in the future if possible the bot can have more functions! The command to see the cmd list is k.help/b.help, and slash commands are also available!
I am seeking for Server Partnerships. Who should I reach out to?
As much as possible, do reach out to Wulfus Kiguroki (Owner) to validate your credentials. Note that he'll base it on the requirements in #partnership-requirements!
How can I appeal a ban?
You can easily reach the Website Channel of the Appeal system! It's under Resources -> Moderation Appeal Form.
How do I access Roleplay channels? How can I view commission tabs?
For Commission Tab (Commissions Pass):
Please check #artist-creator-tos for the terms of service. These are special safeguards to prevent scams.
After reading and understanding the ToS, react to the message to get the role.
For Roleplay Channels (SFW, RolePlay Pass):
Please check #roleplay-guidelines for the rules and regulations in RolePlay. After reading and understanding the rules, react to the message to get the role.
For Roleplay Channels (NSFW, ERP-Pass):
Verify for NSFW content first, then inform any 18+ staff to attach the role to you!
Where is the roles tab?
Role Menus are located above the weekly/daily questions, and below the Server Partnerships category.
How to get the "Verified Artist" or "Content Creator" role to get my own commission tab?
We now have an Art Category. To view the requirements, check out #artist-verification!
When will I be able to see the monthly stats?
Monthly stats are released at the end of every month. For Annual, we may have to wait a little longer, approximately by December 2021. Get the monthly stats of last month, here.
What does "Member On trial" and "PSH" roles mean?
It means that you are summoned to the Cyanide Heights Tribunal Courtroom. Member On Trial refers to the #heights-council-hall while PSH refers to the #interrogation-hall 1 and 2, respectively.
I am interested about how Seiren is programmed (Bot Developer's Inquiry). Can I have a peek?
Thank you for your interest! To get the latest changes from the bot, as well as for direct support in regards to their program, do contact Onekiguwolf in DMs! Please be advised that Seiren (formerly KyurenAI) is in Discord.js and is still under continuous development!
Staff applications, where are they?
Cyanide Heights has placed them into Seiren's Application Inquiry tool. to access the list of available positions and the application forms, reach out via k.apply (slash command available!) and it will be brought to DMs!